Payment
Shipping charges, additional storage charges and any applicable
sales, use or excise taxes are in addition to the prices quoted
for merchandise. Inside delivery, assembly and installation
are the customer's responsibility unless separately quoted.
A 50-percent down payment is required for any merchandise requiring
refurbishment or restoration work, with another 25 percent due
after two weeks and the full amount required before shipping,
delivery or pick-up; and upon completion of any applicable refurbishment
or restoration work. Merchandise remains the property of Past
Present Future (PPF) until payment is made in full.
Liability
PPF is not liable for any delay or failure to deliver due
to fire, flood, strike or other labor difficulty, act of God,
act of any governmental authority or of the customer, riot,
embargo, fuel or energy shortage, wrecks or delay in transportation,
inability to obtain necessary labor, materials, services or
manufacturing facilities from usual sources, failure of suppliers,
subcontractors or shippers to meet their contractual obligations,
or any other causes of like or unlike nature beyond PPF's
reasonable control.
Storage
If customer will not accept delivery of merchandise when PPF
is ready to make shipment, the merchandise may be transferred
to storage. Transfer to storage and storage cost will be at
the customer's expense and PPF may deem such transfer as delivery
for all purposes including invoicing and payment, unless the
transfer to storage is made prior to the specified shipping
date.
Shipping
Unless complete instructions as to shipping method and route
are stipulated in writing by the customer, PPF has the option
to ship by, what is in PPF's opinion, the best way. Merchandise
may be delivered at one time or in partial shipments. Customer
bears risk of loss or damage during shipment. Unless otherwise
stated on the invoice, shipping will be billed separately
from merchandise.
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Receiving
Merchandise
It is important that the customer inspect all delivered merchandise
for any obvious damage, and to report such damage immediately,
before signing any bill of lading or receipt of delivery.
When the driver or delivery person is still present, PPF strongly
recommends the customer note any damage directly on the bill
of lading, and to have the driver or delivery person sign and
date acknowledgement of this note. If the customer is not available
at the time of delivery, PPF advises that any third party accepting
delivery, such as a doorman or co-worker, follow this same procedure.
PPF also recommends the customer retain copies of all shipping
documents.
Claims
PPF is not responsible for damage or loss suffered in transit
or in storage. Customer must examine merchandise and note
any obvious damage on carrier's delivery receipt. Damage which
becomes apparent when the merchandise is unpacked should be
reported to the carrier as soon as discovered. All claims
made against PPF for defects, errors or shortages must be
made by letter, fax or e-mail within 48 hours of the delivery.
Failure to make any claim against PPF within 48 hours shall
constitute acceptance of the merchandise and a waiver of any
defects, errors or shortages.
Returns/Cancellations/Changes
No merchandise may be returned to PPF without PPF's consent
and shipping instructions. Orders may not be terminated or
changed without PPF's consent, and a change or cancellation
charge may apply. Projects which involve custom paint
or restoration work cannot be cancelled once work has begun.
New merchandise must be unused and shipped to PPF
at customer's expense. Refunds for returns of new merchandise
will be granted by check only, upon receipt of merchandise.
Return of any Emeco furniture is subject to a 25-percent factory
re-stocking fee. We
Accept
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